Terms & Conditions

Welcome to Pearl One travel and Tours. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a booking.

1. Definitions

  • “We”, “Us”, “Our” – Refers to Pearl One travel and Tours.

  • “You”, “Customer”, “Traveler” – Refers to the person booking or using our services.

  • “Services” – Refers to tours, travel packages, hotel bookings, flights, and related services offered by us.

2. Use of Website

  • You agree to use our website only for lawful purposes.

  • You must provide accurate and complete information when making bookings.

  • Unauthorized use, such as fraud or fake bookings, may result in cancellation without refund and legal action.

3. Bookings & Payments

  • All bookings are subject to availability and confirmation.

  • Prices displayed on our website may change due to currency fluctuations, supplier changes, or other factors.

  • Full payment (or as specified) must be made to confirm your booking.

  • By completing a booking, you authorize us to charge your chosen payment method.

4. Cancellations & Refunds

  • Cancellations and refunds are governed by our Refund & Cancellation Policy.

  • Certain bookings (e.g., promotional flights/hotels) may be non-refundable.

  • Service charges and transaction fees are non-refundable in all cases.

5. Traveler Responsibilities

  • You must carry valid travel documents (passport, visa, ID, vaccination certificates, etc.).

  • You are responsible for complying with airline, hotel, and immigration rules.

  • Any denial of entry or travel due to missing documents will not be our responsibility, and no refund will be provided.

  • You must arrive on time for flights, tours, and activities.

6. Our Responsibilities

  • We act as an intermediary between you and third-party service providers (airlines, hotels, transport companies, etc.).

  • We are not liable for service quality, delays, cancellations, accidents, or damages caused by third parties.

  • Our liability is limited to the amount paid for the booking.

7. Force Majeure

We are not responsible for delays, cancellations, or losses caused by events beyond our control, including but not limited to: natural disasters, pandemics, strikes, political unrest, or government restrictions.

8. Changes to Itineraries

  • We reserve the right to modify itineraries, accommodations, or transport due to unforeseen circumstances.

  • Where possible, equivalent alternatives will be provided without additional charges.

9. Intellectual Property

  • All content on our website (text, images, logos, design) is the property of [Your Company Name].

  • You may not copy, reproduce, or distribute it without written permission.

10. Limitation of Liability

  • We are not responsible for personal injuries, loss of property, delays, or additional expenses arising during your trip.

  • Travel insurance is highly recommended and remains your responsibility.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of Pearl One travel and Tours. Any disputes shall be subject to the jurisdiction of local courts.

12. Contact Us

For questions regarding these Terms & Conditions, please contact us:

📧 Email: info@pearlonetravel.com
📞 Phone: +92 3350921250